To obtain service on a repairable device, please fill in and submit the Service Request Form, below.  For in warranty items, there is no charge. For out of warranty services, please consult the repair options below before submitting a Service Request Form.

Standard Repair Service ($139.95*) + ($39.95* for return shipping)

• Covers any reported internal issue or cosmetic concern.
• 90-day warranty.

Premium Repair Service ($199.95*) + ($39.95* for return shipping)

• Covers any internal reported issue along with reported cosmetic concerns (buttons, case).
• Full inspection and testing along with any additional necessary repairs.
• Sensitivity checks and calibration if necessary.
• Software updates.
• Replacement cord and mount.
• Full 1-year factory “bumper to bumper” warranty.

Our best value!

*All the above repair prices are in US dollars.

Prefer to upgrade to a new detector?  Find out about our Trade In Program here.

Repair Form

In order to provide the best service to our customers, we request you fill out the following form it its entirety.  We will contact you with further instructions as soon as possible.  Our goal is to make your service experience as effortless as possible. Thank you.

Alternately, you are welcome to call us at 800-543-1608, option 2 on the menu to make arrangements.